OU Insider
Issue I | April 2008
 

In this Issue:

Intelsat Delivers

Intelsat Partnering with Sentech to Deliver 2010 World Cup!

The synergies of Intelsat's marketing alliance with Sentech for the 2010 World Cup, will ensure the provision of high-level delivery of telecommunications solutions

Learn more...

New Product Announcement

Intelsat and SISLink team up for uPod

Plug and Play Automated SNG System

Learn more...

Meet Intelsat

Intelsat Showcases Expertise at NAB 2008

Stop by Intelsat booth to see how we provide "Video for the World!"

Learn more...

Intelsat Scores Winning Touch Down in Super Bowl XLII

Intelsat and TV Azteca Mexico brought the excitement of the Super Bowl home to audiences in Latin America.

Learn how...

Announcements

Beijing 2008

Intelsat will offer services to the non-rights holding broadcast community during the 2008 Beijing Summer Olympic Games

Learn more...

European Football 2008

 

1 June through 30 June 2008...

2008 U.S. Presidential Elections

 

Learn more...

Rate Changes for 2008

 

Effective 1 March 2008

Intelsat Special Events

With a team of broadcast event experts located around the world, Intelsat is available to provide you with a seamless end-to-end broadcast service

Learn more...

Events Calendar

 

Intelsat's Special Events Calendar

Customer Relations

Intelsat Network Operations

 

Learn more...

WebScheduler

 

Learn about Intelsat's web-based scheduling tool..

Video Fiber Network

 

Learn about our upgrades

Fleet Update

 

Check out our fleet map

Billing Inquiries

 

Get in touch with our invoice team

Contacts

 

Sales Contacts

Special Events Contact List

Intelsat Events & Tradeshows

Around the World

NAB 2008
14 - 17 April 2008
Booth C4837, C6648
Outdoor Booths OE402, OE346
Las Vegas, NV, USA

PITA AGM 2008
Koror, Palau
21-24 April 2008
ITU Africa
Cairo, Egypt
12-15 May 2008

SpaceOps 2008
Heidelberg, Germany
12-16 May 2008

Cable Show 2008 (NCTA)
New Orleans, LA, USA
19-21 May 2008

SVIAZ ExpoComm Moscow 2008
Moscow, Russia
12-16 May 2008

CANTO 2008 Bahamas
13 - 16 June 2008

Complete Intelsat Events & Tradeshows listing

Intelsat Press Releases

Hot off the Press


04 March 2008
Children's National Medical Center Implements International Telemedicine Network with Intelsat, iDirect

Read Intelsat Press Releases

Suggestion Box

If you have story ideas, topics or other content information you wish OU Insider to include, please send an email to Noemi Tello-Botdorf, Editor-in-Chief. And a special thanks to all our contributors who made this edition possible.

 

 

 

Intelsat Delivers

Intelsat Partnering with Sentech to Deliver 2010 World Cup!

by Rhys Morgan

Special Events is pleased to announce Intelsat's marketing alliance with Sentech for the 2010 World Cup. The marketing synergies of the alliance will ensure high quality delivery of a global telecommunications solution. The agreement combines both companies' resources to include satellite capacity, licensing, teleports and location services.

sentech

Both companies' strengths will better support broadcasters covering this event. Intelsat will supply its expansive international knowledge and special events experience in combination with its industry leading global satellite and fiber-network. As a South African state owned company, Sentech will contribute its substantial infrastructure and local knowledge, including domestic licensing and provisioning expertise.

Intelsat and Sentech will offer the following resources during the 2010 World Cup:

  • Satellite Capacity
  • Teleport Services
  • Fully Managed Broadcast Solutions
  • Compression Equipment - in both HD and SD
  • Conditional Access
  • Transportable Earth Stations
  • Access to Intelsat's fiber network
  • Broadcast and location consultation services
  • Tape play-out, live shot and transmission services from key locations

At Intelsat, we understand that cooperation with other leading companies is important to building success. We are excited about our alliance with Sentech and look forward to fostering business and economic growth in Africa for World Cup 2010 and beyond.

For more information contact: specialevents@intelsat.com

 

Intelsat and SISLink team up for uPod

Plug and Play Automated SNG System

Intelsat has teamed up with SISLink, the leading provider of satellite uplink services in Europe, to form a strategic alliance to launch an HD-ready automated video delivery service for satellite news gathering (SNG) users in the Continental United States.

Intelsat uPod

"In Intelsat, SISLink has found a partner with a strong business base in the U.S. and a shared focus on exceeding its customers' requirements. Our revolutionary, client-empowering approach to the uplink process, combined with Intelsat's reach and flexibility, has made SISLink's most ambitious plan a reality. Together, we are changing the way the world gathers and delivers news content."

—David Meynell, SISLink Managing Director

Intelsat uPod provides the SNG market a cost-effective and flexible next generation system. Simply drive to the news site, push a button, and let the system do the rest.

The strategic alliance offers uPod, a fully integrated broadcasting solution enabling SNG operators in the U.S. to execute real-time broadcasting services more efficiently. The new service blends Intelsat's space and ground infrastructure with SISLink's uPod, system to support web-based scheduling and transmission of live standard and high-definition video, as well as voice and Internet communications using a lightweight and compact SNG antenna unit that is mounted onto an SUV or smaller vehicle, and available to transport on commercial planes. Broadcasters cover news and sports events as they are unfolding with a push of the button.

Visit Intelsat Booth #OE402 at NAB 2008
Intelsat uPod Live Demo in HD

For more information
Contact +1 212 839-1810
uPod@intelsat.com

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Intelsat Showcases Expertise at NAB 2008

 

Video for the World!Video is more dynamic and exciting in 2008 than ever before. High-definition (HD) is pushing the boundaries of technology and touching viewers around the world. Intelsat expertise and technology place video into the senses and thoughts of millions of people, when it matters the most.


Intelsat Video Facts

  • Intelsat operates 16 satellites as part of video neighborhoods around the world
  • Intelsat distributes the largest ethnic programming community, delivering over 200 ethnic programming channels into North America via its Galaxy Neighborhood satellites
  • Intelsat carries approximately one out of every four television channels transmitted over fixed satellites
  • Intelsat delivers over 40 HDTV channels globally
  • Intelsat supports 27 DTH platforms globally
  • Intelsat is the #1 provider of transponders for global video programming
  • Intelsat transmits content to approximately 8,000 qualified cable head-ends in North America
  • We are the #1 video neighborhood in North America and #1 U.S. distributor of entertainment and sports programming

Learn more about Intelsat products and services, including:

Intelsat Product & Services Location/Presenter
Intelsat uPod Live Demo in HD Booth #OE402 — All day Monday, Tuesday and Wednesday

SISLink Presentation Booth #C4837 — Monday at10 a.m. and Tuesday 2 p.m.
Intelsat OnDemand - OnCall Partnership Booth #OE346 — All day Monday, Tuesday and Wednesday
OnCall Presentation Booth #C4837 — Monday at 2 p.m. and Tuesday 10 a.m.
Occasional Use Services Booth #C4837 — All day Monday, Tuesday and Wednesday
Avail Media IPTV Presentation Booth #C4837 — Monday and Tuesday at 12 p.m.
Presentation by Jeremy Morrison, Avail Media Products & Sales Engineering
LST5 Training Booth #C4837 — Intelsat Customer Sales Engineering & Capacity (by request)
WebScheduler Demo Application Booth #C4837 — Demo Application with Mike Keeler, Intelsat Director, Video Operations (by request)
Industry Trends / Development Presentation Booth #C4837 — Wednesday at 12 p.m.
Presentation by Chris Hudson, Intelsat Director, New Product Development
Global Neighborhoods Presentation Booth #C4837 — Wednesday at 10 a.m. and 2 p.m.
Presentation by Mike DeMarco, Intelsat Vice President, Video Services

Stop by and visit Intelsat to see how we provide "Video for the World!"

Visit Intelsat at NAB 2008
Booth #C4837
Outdoor Booths #OE402, #OE346

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Intelsat Scores Winning Touch Down in Super Bowl XLII

by Iliana Tuya-Velo

Intelsat provided our Latin American customer, TV Azteca Mexico, with production and Satellite News Gathering (SNG) services from Arizona the week prior to the Super Bowl XLII. We provided coverage from various landmarks in the Phoenix, Tempe and Glendale areas as well as the complete transmission and personalized production of Super Bowl XLII out of the University of Phoenix Stadium on 3 February 2008.

superbowl II
"The Coverage provided to us by Intelsat the week prior to and during the actual Superbowl XLII out of Arizona was first rate. The video and audio qualities were excellent and we are very happy with the finished product. Super Bowl was again a successful event for TV Azteca!"

Juan Manuel Mendoza Ramirez
Executive Producer
TV Azteca

It takes a true team effort to promote and broadcast an event like the Super Bowl. With careful planning and collaboration, Intelsat and TV Azteca Mexico brought the excitement of the Super Bowl home to audiences in Latin America.

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Beijing

 

Beijing 2008

Brought to you by Intelsat Broadcast Services and Special Events

Intelsat Special Events, in partnership with local providers, will offer services to the non-rights holding broadcast community during the 2008 Beijing Summer Olympic Games.

Services include:

  • Live shot position, with backdrop of the Olympic Stadium (Birds Nest) and Olympic Green
  • Multi-format tape play-out services
  • Feed point connected to a fixed uplink in Beijing
  • Transmission to dedicated OU capacity (C-band) on IS-2 at 169 degrees East
  • Transport via the Intelsat global network to virtually any destination in the world

Remote Production Facilities

For broadcast requirements around Beijing, Intelsat and our local partners will also offer SNG trucks and Flyaway services.

Competitive rates tailored to suit your needs from half day (6-hour) hire to three week lease.

  • Unit 1: C-band DSNG truck 2.2m
  • Unit 2: KU-band DSNG truck 1.8m
  • Unit 3: C-band DTV flyaway 1.8m
  • Each unit is fully redundant and equipped for SD services
  • ENG crew and production equipment available upon request

Contact your Intelsat Sales Representative or Intelsat Special Events team to inquire about services.

Disclaimer: All services offered based on availability upon receipt of firm order. Customer is responsible for all required licenses and accreditations as required by local authorities.

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Euro 2008

European Football 2008
Austria and Switzerland

Intelsat Rate Card



Facilities include:

  • Play-out, Beat SP, SX, DigiBeta, IMX in PAL and NTSC
  • Live shot positions (PAL)
  • Satellite & fiber transmission services and space segment
  • For other tape formats customer should bring their camera and the associated cables
Region Service Description First 10 min Additional 5 min
Europe Playout: includes uplink and space segment on IS-905 KU band $ 500 $ 200
Live: includes uplink and space segment on IS-905 KU band
$ 650 $ 275
Americas Playout: includes uplink and space segment on IS-3R C band $ 600 $ 275
Live: includes uplink and space segment on IS-3R C band $ 825 $ 350
Asia Playout: includes uplink and space segment on IS-904 C band $ 600 $ 275
Live: includes uplink and space segment on IS-904 C band $ 825 $ 350

To reserve these rates please contact your Intelsat representative or our Global Scheduling Center today. Offer of services based on availability upon receipt of firm order.
100% cancellation charges on confirmed orders.

 

Due to the high volume of service requirements, Intelsat will apply the following policy:

No satellite space segment "inquiries" for capacity with a European uplink beam are accepted from Sunday 1 June 2008 through Monday 30 June 2008.

During this timeframe, all existing service inquiries are subject to a service challenge and must be confirmed or released on the day of notice.

An automatic inquiry removal procedure is configured into our system for all space segment and terrestrial inventory services. All inquiries pending Customer confirmation will be cancelled 72 hours prior to the start of Service. Intelsat is not obligated to communicate with Customers regarding the status of inquiries.

All confirmed status service orders are subject to 100% cancellation charges, from 1 June to 30 June 2008.

Thank you for your continuing support and cooperation.

To book services or obtain more information, please contact

Global Scheduling Center

+1 (888) 442-4887 toll free phone U.S. only
+1 (404) 381-2340 phone
+1 (404) 381-2335 fax
Email: bookings@intelsat.com

Special Events Group: specialevents@intelsat.com

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2008 U.S. Presidential Elections


vote 2008Intelsat is on hand to assist with your election coverage. We can provide anything from straight space segment and teleport facilities to co-coordinating production and OU transmission services and solutions. The GSC and Special Events Team is here to support your broadcast requirements for the 2008 election.

Contact us at +1 404 381 2340 or at specialevents@intelsat.com

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Rate Changes for 2008


New rates were effective 1 March 2008. Please contact your Sales Representative with specific questions about the new rates.

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Intelsat Special Events Services

by Brian Duffey and Justine Gardner

special events
Intelsat's Special Events Team provides a one-stop-shop for all your broadcast needs. With a team of broadcast event experts located around the world, we are available where you need us, when you need us, with the regional knowledge to provide you with a seamless end-to-end broadcast service. Whether you need a tape play-out from an unusual location, SNG with full production and crew, or on-site production and transmission build-out, we have the resources and the global network to get your signal where you need it to be!

  • One-stop-shop
  • 24/7 Operations Center
  • Dedicated OU capacity on our worldwide satellite network for worldwide coverage
  • Points of Presence and Intelsat managed fiber in key cities, worldwide
  • Extensive database of 3rd party vendors and contacts world-wide, providing local knowledge and expertise
  • Dedicated pool of broadcast infrastructure for fast, cost effective build-outs of transmission platforms
  • Project and on-site management
  • Rate card for services from major cities
  • For more information, contact your Sales Representative or the Global Scheduling Center.

Global Scheduling Center

+1 (888) 442-4887 toll free phone U.S. only
+1 (404) 381-2340 phone
+1 (404) 381-2335 fax
Email: bookings@intelsat.com

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Intelsat's Special Events Calendar


Inter-American Development Bank Annual Meeting
4 - 8 April 2008
Miami, FL

12th FINA World Masters Swimming Championships
15 - 25 April 2008
Perth, Australia

Pope Benedict Visits U.S.
15-20 April 2008
Washington D.C. 15-17 April, NY 18-20 April

General (President and Two Chambers of Commerce)
20 April 2008
Election in Paraguay - Asuncion

Indy 300 Series
19 April 2008
Motegi, Japan

North American Leaders Summit
21-22 April 2008
New Orleans, LA

IAAF Grand Prix
24 April 2008
Dakar, Senegal

Download complete Special Events 2008 Calendar

Download COPA LIBERTADORES 2008

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Intelsat Network Operations

by Karen Morales

video operations centerIntelsat Network Operations provides customers with a superior level of service and reliability. They are equipped with 10 gigabit redundant network linking all sites and teleports in the U.S.

Download Intelsat Network Operations contact numbers and teleport listings

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WebScheduler


WebScheduler is a web-based scheduling tool for Intelsat Occasional-Use Video Services (OVS) Customers. It allows OVS customers to book space segment online anytime, anywhere without having to make a phone call to Intelsat.

  • Check space segment availability
  • Pencil book (inquire) single or recurring services
  • Confirm, cancel or release work orders (charges may apply for cancellations)
  • Review and/or edit existing work orders
  • Receive e-mail copies of work orders (pdf)

Contacts

For more information, or to request WebScheduler access, please contact your Intelsat account manager or call the Global Scheduling Center (GSC).

For general information on Intelsat OVS, please go to:
http://www.intelsat.com/services/media/occasional-broadcast.asp

Global Scheduling Center

+1 (888) 442-4887 toll free phone U.S. only
+1 (404) 381-2340 phone
+1 (404) 381-2335 fax
Email: bookings@intelsat.com

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Upgrades to the Video Fiber Network


The Intelsat Video Fiber Network can now be accessed via The Switch (Los Angeles), Ascent Media London and PacTV for both Occasional Use and Full-Time services. Through these major video meet-me locations, customers can access any of our five commercial teleports and other PoPs on the Intelsat Video Fiber Network. We have also added an interconnect with RRSat's fiber network. This gives customers access to RRSat's Rheem Teleport in Israel. For a full listing of Intelsat Video Fiber Network PoP locations and interconnect partners, please contact your Sales Representative.

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Fleet Update


Intelsat brings you the benefits of the worlds' most extensive and secure satellite communications network.

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Billing Inquiries


If you are experiencing any issues with your monthly Intelsat invoices, please contact your Sales Representative or send an e-mail to billing.inquiries@intelsat.com. Each region is assigned with a dedicated invoice team to answer questions and solve billing issues.

View Invoices on MyIntelsat

MyIntelsat is the Intelsat Customer Extranet. This portal facilitates business-customer collaboration. OU customers can view invoices. Contact your Sales Representative to request access to MyIntelsat.

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Sales Contacts


Africa
+27 11-535-4700
sales.africa@intelsat.com

Asia-Pacific
+65 6227-3024
sales.asiapacific@intelsat.com

North America
+1 202-944-7025
sales.na@intelsat.com

Latin America & Caribbean
+1 305-445-5536
sales.lac@intelsat.com

Europe & Middle East
+44 20-8899-6035
sales.eme@intelsat.com

 

Special Events Contact List


Brian Duffey – Senior Manager, Special Events, Americas
Telephone: + 1 202 944 7387 E-mail: brian.duffey@intelsat.com

Justine Gardner – Manager, Special Events, International Region
Telephone: + 44 20 8899 6864 E-mail: justine.gardner@intelsat.com

Neil Butterfield – Special Events, Latin America
Telephone: + 1 786 206 4036 E-mail: neil.butterfield@intelsat.com

Francis Tang – Special Events, Asia Pacific
Telephone: + 1 310 525 5826 E-mail: kofei.tang@intelsat.com

Mario G. Vejar - Special Events, United States & Canada
Telephone: +1 202 944 7155 Email: mario.vejar@intelsat.com

General Inquires: specialevents@intelsat.com

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Contributors

Brian Duffey, Senior Manager, Special Events - Americas
Justine Gardner, Manager, Special Events - International Region
Mike Keeler, Director, Video Operations
Karen Morales, Shift Supervisor, Rapid Access Center
Rhys Morgan, Senior Sales Director, Europe, Middle East & Africa Sales
Pallavi Oberoi, Online Manager, Marketing Communications
Travis Taylor, Senior Specialist, Corporate Communications
Noemi Tello-Botdorf, Direct Marketing, Marketing Communications
Andrew Thomann, Copywriter, Marketing Communication
Iliana Tuya-Velo, Sales Director, Broadcast Services - Northern Region